The Department of Public Works and Highways (DPWH) has achieved 100 percent certification of its Quality Management System in 2017 with all the 220 offices nationwide compliant against ISO 9001:2015 standards.
DPWH Secretary Mark A. Villar and heads of the Regions, Bureaus, Services and District Offices received from Mr. Paul B. Bagatsing, Vice President, Anglo-Japanese American (AJA) Registrars Inc. which conducted an audit on the DPWH Quality Management System the ISO 9001:2015 certification in a ceremony held recently at the University of the Philippines Theatre in Diliman, Quezon City.
ISO Certification is an accreditation conducted by external certification bodies to ensure that an organization performs their inter-related processes with international standards.
In 2015, DPWH was among the pioneering national government agencies that obtained ISO 9001:2008 certifications, registering its nine (9) Services, six (6) Bureaus, two (2) pilot Regional Offices, and two (2) pilot District Engineering Offices.
This was followed by five (5) clusters of the Unified Project Management Office, the remaining 15 Regional Offices and one (1) pilot District per Region certified under ISO 9001:2008 in 2016.
On top of the latest ISO Certification of the DPWH’s Quality Management System was DPWH Undersecretary Raul C. Asis who served as DPWH's Overall Quality Management Representative (QMR).
The Filipino people benefitted from the DPWH ISO Certification which resulted into improved service delivery brought about by the streamlined and improved processes of the Department.
The latest version of ISO 9001:2015 incorporates risk management to enable organizations to identify and provide a systematic approach to risk for more efficient quality management system.
Executive Order 605 of 2007 directed all government agencies to adopt the ISO standards as part of the implementation of the government-wide quality management program.